Jodie Jones is the Services Administrator for React Cooling and supports other teams within the Adroit Group. Processing all AC service and maintenance requests from clients with precision, she is able to connect to the management and engineers within React Cooling to ensure the best solutions and engineer are allocated to a request. Jodie’s multitasking skills are superior, from smoothly getting engineers out to service clients, to managing all incoming requests for repairs or new clients, Jodie keeps React Cooling running like a well oiled machine.

Beyond day-to-day service requests, Jodie also plays a key role in coordinating facilities management and repair works for clients, acting as the central link between engineers, management teams, and site contacts. She keeps jobs moving smoothly from first report to completion—booking access, confirming scopes, and making sure the right information is in place so engineers can deliver efficiently. With a strong focus on compliance and documentation, Jodie helps ensure work is completed to the correct standards and that clients stay informed at every stage. With her endless kindness and patience she is the perfect person to manage client emergencies and find fast solutions to any issues.

In her free time you’ll find her out on the golf course, with four generations of her family playing golf she’s a pro!